In 2011 ARMOR used an external consulting firm to help them develop a structured S&OP process. “We had a fragmented vision of our business,” explains Brichet. “We previously had an informal S&OP process in place. The basis for this was our internal information meetings, a collection of Excel files and detailed analysis. Our executive team wanted to involve all the departments in the product development cycle: sales, marketing, supply chain, manufacturing and general management in a structured S&OP process. Allowing us to define an operations and sales strategy based on the expertise of each stake holder and using centralized data. A truly collaborative project!” QAD DynaSys solutions provided a key component in the new S&OP framework.