When leading companies choose DynaSys for their Supply Chain solutions, they join with a team of experts and professionals, using their know-how to get the best result. Indeed, DynaSys offers an extended range of services made up of 4 main poles:

• Consulting
• Implementation
• Training
• Customer Support
  

Project/Customer Service

The DynaSys consultants work on-site with customers to ease the implementation of each software from the n.SKEP suite. Every DynaSys consultant has a business- and a technical experience (APICS certification, Citrix, Microsoft, ...) as well as competences in business management and change management.

Project Methodology :

The objective of the project methodology created by DynaSys is to allow the implementation in the best conditions of a n.SKEP solution adapted to each customer's needs (organisation, process, users, ...) in order to beneficiate of a quick Return On Investment.

This methodology has also been studied to enable our customers teams to really take in hand the solution all along the project, not only regarding its use but also in the way so they can deploy the solution (Core-System based on process common to the organisation - "Common Framework") to other entities (division, countries, plants, ...) and make it evolve if necessary according to future needs.

For that purpose, along every step of the project, a progressive transfer of competencies is made between the DynaSys team and the one of our customers so it acquires the necessary independance to the optimal use and the possible evolution of the n.SKEP solution implemented.

The R&D team is made up of highly skilled IT and Supply Chain Planning experts.

The R&D Department, based in Strasbourg (France), develops adapted solutions and regularly integrates new technologies to the n.SKEP solutions (Single Click Collaborative®). Every year, DynaSys invests almost 25% of its turnover in R&D, in order to maintain its technologic advance and to offer the market solutions always more flexible, effective and evolutional.

DynaSys offers you a support service of proximity for more reactivity!

Aware of the evolution of uour customers needs and the n.SKEP solutions, DynaSys has a multilingual "hlepdesk" to assure the repairing by phone but also via remote assistance of your application.

The yearly audits that we offer to our customers enable them to beneficiate, all along the years, of the DynaSys expertise and the evolution of its Supply Chain Planning softwares.

DynaSys assures you of the regular updates of its n.SKEP solution in order to guarantee you the good performance of its software through time and its compability with the latest evolutions brought to the solution.

Wishing to stay close to its customers needs, DynaSys founded in 1988 its permanent Users Club: this one constitutes a permanent source of information related to the market, and innovations proposals.

With DynaSys, you take advantage of more than 23 years of experience in implementation of Supply Chain Planning solutions for a wide variety of activity sectors.

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